Financial Metrics That Matter: Key Performance Indicators for Small Business Success

Heard the phrase “know your numbers”? Well, it’s not just some corporate buzzword; it’s your secret sauce to making money moves. Here are the KPIs you actually need.

  1. Cash Flow: More than the number in your bank account. Track inflows vs. outflows and forecast so you don’t end up hustling to meet payroll.

  2. Profitability Ratios: Gross margin, net margin—these show if you’re actually making money or just playing entrepreneur for the ’Gram.

  3. Customer Acquisition Cost (CAC): Know how much you spend to get a new customer. If that number is too high, Houston, we have a problem.

  4. Customer Lifetime Value (LTV): How much each customer will generate. If LTV > CAC, you’re golden; if not, it’s time to re-strategize.

  5. Inventory & Receivables: Too much stock ties up cash; late receivables do the same. Keep these in check to avoid being “paper rich, cash poor.”

  6. Break-Even & Contribution Margin: Understand where your revenue surpasses expenses. It’s the line between sinking and swimming.

Bottom Line: Track the right metrics, make informed decisions, and watch your small biz thrive. Numbers don’t lie—just ask your CPA.

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The True Value of a Fractional CFO: When Your Business Needs Financial Leadership